Privacy Policy

Your Privacy Matters

At Webbfabriken, we believe privacy is a fundamental right, not a luxury. This policy explains how we collect, use, and protect your personal data in accordance with GDPR and Swedish data protection laws.

Data Controller

Webbfabriken AB is responsible for processing your personal data. If you have questions about how we handle your data, please contact us:

What Data We Collect

We only collect data that is necessary to provide our services:

• Contact information (name, email, phone) when you reach out to us
• Technical data (IP address, browser type) for security purposes
• Project-related information you provide during our collaboration

Legal Basis for Processing

We process your data based on the following legal grounds:

• Contract fulfillment: To deliver the services you have requested
• Legal obligation: To comply with Swedish accounting laws and regulations
• Consent: For newsletters and marketing communications (you can withdraw anytime)
• Legitimate interest: For security monitoring and service improvement

Data Sharing

We may share your data with trusted partners who help us deliver our services, such as hosting providers and payment processors. All partners are bound by strict data protection agreements.

We never sell your personal data to third parties.

Data Retention

We keep your data only as long as necessary:

• Customer data: Duration of contract + 24 months
• Accounting records: 7 years (legal requirement)
• Support tickets: 24 months after resolution

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access your data
• Right to correct inaccurate data
• Right to deletion ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, contact us at gdpr@webbfabriken.com

Cookies

This website does not use cookies or tracking technologies. We believe in privacy by design, which means we have built our site to function without collecting unnecessary data about you.

Data Security

We implement industry-leading security measures to protect your data, including encryption, secure hosting in EU data centers, and our proprietary WF SecurityCloud protection system. All data is processed within the European Union.

Supervisory Authority

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection: